ESG Policy

Business China (“BC”) is firmly committed to the principles of Environmental, Social and Governance (ESG) as integral components of our corporate ethos. We value investing in our people as we value protecting the environment and being a good corporate citizen.

Environmental Stewardship
  • Environmental Awareness: BC is committed to raising environmental awareness among our stakeholders. We strive to provide educational resources and initiatives to promote understanding and action on environmental sustainability.
  • Resource Conservation: BC endeavors to conserve resources and minimize waste in our operations. We encourage responsible consumption of water, energy, and materials across all our facilities and activities.
  • Environmental-Friendly Events: BC strives to integrate environmental-friendly practices into our events. We aim to prioritize the use of sustainable materials, minimize single-use plastics, and promote recycling and waste reduction efforts during these activities.
Social Responsibility
  • Equal Opportunities: BC dedicated to nurturing a culture of inclusion and equality by providing equal opportunities to all. We strive to create an environment where all team members feel valued, respected, and empowered to contribute to our mission.
  • Supporting Personal Development: BC is committed to investing in our employees’ personal development. We strive to provide a conducive environment and the necessary resources to allow our employees to take ownership of their growth.
  • Raising Social Awareness: BC is dedicated to making a positive impact on society through our volunteering initiatives. We participate in activities that support worthy social causes that will leave a lasting positive impact in our communities.
Governance, Ethics and Compliance
  • Commitment to Governance Standards: As a Tier 2 Institution of Public Character (IPC), BC is committed to upholding high governance standards. We diligently adhere to best practices of corporate governance, ensuring transparency, accountability, and ethical conduct in all our operations.
  • Emphasis on Operational Resilience: BC places emphasis on operational resilience to ensure the smooth functioning of its activities. This involves conducting ongoing risk assessments, maintaining robust infrastructure, and implementing effective response mechanisms to address potential disruptions.

Service Quality Policy

Business China (“BC”) is firmly committed to ensuring that quality services are delivered through constant collaboration with our stakeholders, ensuring that their interests are well taken care of, and striving for continuous improvement and excellence.

  • BC advocates and generates awareness of our service quality vision and standards among employees. 

  • BC proactively collects and addresses customers’ and stakeholders’ feedback and strives for continuous improvement in our services. 

  • BC strives to innovate and be creative in designing and optimising services and solutions to address customer needs.

  • BC establishes trust with our customers by giving regular updates on the latest programmes and events, delivering on promises and maintaining timeliness and transparency in our dealings.